Last Updated: [Insert Date]

Welcome to Golf Promotion Store

These Terms and Conditions govern your use of golfs-sales.com (“Website”) operated by Golf Promotion Store (“we”, “us”, or “our”). By accessing our Website and purchasing our premium golf equipment, you agree to comply with these terms. Please read them carefully.

1. Our Customers

Golf Promotion Store serves dedicated golfers worldwide (excluding some Asian and remote regions) who demand professional-grade equipment. Our target customers include:

  • Amateur and professional golfers seeking premium brands (Callaway, Adidas, FootJoy, etc.)
  • Golf enthusiasts looking for complete equipment solutions from drivers to accessories
  • Players who value quality assurance and reliable customer service

2. Website Use & Intellectual Property

2.1 Access and Account

You must be at least 18 years old to place orders. You’re responsible for maintaining the confidentiality of your account credentials.

2.2 Content Ownership

All Website content (text, images, logos) is our property or licensed to us. You may not reproduce, distribute, or create derivative works without our express permission.

2.3 Product Information

We make every effort to display product colors and specifications accurately, but slight variations may occur. Product images are for illustrative purposes only.

3. Orders & Payments

3.1 Order Process

All orders are subject to availability. By placing an order, you make an offer to purchase which we may accept or decline at our discretion.

3.2 Pricing

Prices are in GBP (£) and inclusive of VAT where applicable. We reserve the right to correct pricing errors, even after order confirmation.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at checkout. Your card will be charged when we ship your order.

4. Shipping & Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and public holidays).

4.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping (£12.95): Via DHL or FedEx, delivered in 10-15 business days with full tracking
  • Free Shipping (Orders over £50): Via EMS, delivered in 15-25 business days with basic tracking

Delivery estimates may vary during peak seasons or due to customs processing.

4.3 Delivery Issues

You must inspect goods upon delivery. Report any damage within 48 hours to [email protected] with photographic evidence.

5. Returns & Refunds

5.1 Return Policy

You may return most items within 15 days of receipt if:

  • Items are unused and in original condition
  • All original tags and packaging are intact
  • Proof of purchase is provided

5.2 Non-Returnable Items

For hygiene/quality reasons, we cannot accept returns on:

  • FootJoy Golf Gloves (all styles)
  • Personalized/custom golf equipment
  • Used or damaged golf balls (Bridgestone, Callaway)

5.3 Return Process

  1. Email [email protected] within 15 days with order details
  2. Await our RMA number and instructions (1-2 business days)
  3. Ship items to: Golf Promotion Store Returns, 76 Hurst St, Birmingham, GB B4J 8IW

Customers are responsible for return shipping costs unless the return results from our error.

5.4 Refund Processing

Refunds are issued to the original payment method:

  • Credit/Debit Cards: 5-10 business days after processing
  • PayPal: 3-5 business days after processing

6. Product Warranty & Liability

6.1 Manufacturer Warranties

All products come with standard manufacturer warranties. Contact us for warranty claims assistance.

6.2 Our Liability

Our total liability for any claim related to your order shall not exceed the purchase price of the affected products. We’re not liable for:

  • Indirect, incidental, or consequential damages
  • Customs delays or import fees
  • Product misuse or modification

7. General Provisions

7.1 Governing Law

These Terms are governed by English law. Any disputes shall be resolved in English courts.

7.2 Changes to Terms

We may update these Terms periodically. Continued use after changes constitutes acceptance.

7.3 Contact Us

For questions about these Terms, contact our golf specialists at [email protected] or write to:

Golf Promotion Store
76 Hurst St
Birmingham, GB B4J 8IW

Our Commitment to You

At Golf Promotion Store, we’re passionate about delivering tournament-ready golf equipment with complete confidence. Since 2010, we’ve built our reputation on:

  • Carefully curated selection of premium golf products
  • Transparent policies that protect both parties
  • Dedicated customer service from fellow golf enthusiasts

We appreciate your trust and look forward to serving your golfing needs.